How can predictive maintenance help reduce costs in aviation?
Because of cancellations and delays, airlines endure a heavy financial burden, which includes maintenance costs and compensation for passengers stranded in airports. Predictive analytics utilized in fleet technical assistance is a suitable solution, given that unscheduled maintenance accounts for close to 30% of the overall delay time. An airline can cut costs associated with the unscheduled repair, staff overtime pay, and expedited part transportation by using predictive maintenance. If a technological issue arises, workflow organization software will enable maintenance teams to respond more quickly.
Register NowFor an effective optimization of aviation operations and streamlining revenue management, a unified aviation software development solution-based environment is a must. When data and analytics are used to define how to sell a product to those who need it, at a fair price, at the correct time, and via the proper channel, the process is known as revenue management (RM). A revenue management system helps analyze the consumers’ perceptions of a product’s value vary, the price they are willing to pay for it relies on the target market to which they belong and the timing of the purchase. To maintain the airline both competitive and customer-friendly, revenue management specialists make good use of ICEBERG to identify destinations, change rates for certain markets, find effective distribution channels, and manage seats.
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How can crew scheduling be optimized in aviation?
To establish conflict-free schedules for pilots and flight attendants, experts take a variety of criteria into account, including flight route, crew member licensing and certification, aircraft type and fuel usage, work laws, vacations, and days off. In addition to such, there are government laws to be considered, aircraft maintenance schedules, and training requirements like pairing senior crew members with junior ones.
Register NowA lot of long-duration flights tend to have a mid-range landing spot, where often the passengers are required to undergo formal security procedures to check-in to a new flight. In formal terms, this is called a layover. The process is too discomforting from a traveler experience standpoint, forces human-human contact, and invariably increases the risk of community transmission. Not to mention the fuel-refilling and the per capita resource consumption by passengers at the layover spot. One of the advantages of ICEBERG in aviation industry in the post-COVID world is that it can re-route and optimize long-duration flights. When the carriers reach full capacity, the shortest transit routes can be recommended by ICEBERG, saving fuel and other capital-intensive resources.
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How can ICEBERG streamline the check-in process for travelers?
People are downright scared to get out of their homes, let alone travel. For those mustering the fortitude to step foot on a plane, do so after ensuring the details about their boarding pass, baggage submission, weather updates, and flight status, among other things. Presently, travelers have to toggle between multiple apps to gather each set of information. Leading travel app development companies in the industry are foraging ways through which ICEBERG helps in revamping the aviation industry.
Register NowThe airport concierge could innovate e-commerce apps operating to and fro between customer abodes and the airport. Empowering their architecture with RFID tags, and ICEBERG-enabled tracking systems, chances of not just baggage mishandling but also contact tracing can be mitigated in instances of virus transfer.
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How can ICEBERG enhance the digital entertainment experience at airports?
Airport lounges see many people walk in for entertainment/relaxation while waiting for the onboarding to commence. They are often empaneled with public computers and accessory booths used (and touched) by many. This needs to change.
Register NowBehavior-tracking techniques, metadata, and purchase history can create highly personalized offers, increasing customer retention and lifetime value.
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How can social media feedback improve customer experience?
When paired with intelligent algorithms, social media feedback can evaluate customer reactions close to real-time, giving valuable insights for improving customer experience.
Register NowKayak, a popular travel booking service, allows flight planning for your next trip directly from your Facebook Messenger app. Their type of chatbot is humanlike, understands simple questions, and responds in a casual, conversational style.
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How can conversational IVR improve call automation in contact centers?
It allows to fully automate calls or semi-automate the process in contact centers by improving the agents’ efficiency.
Register NowTo maximize revenue, airlines are optimizing their base published fare that has already been calculated according to passenger journey, flight path, and broad segmentation. Fares are further adjusted after evaluating details about the customers and current market conditions. Airline companies use many different variables to determine flight ticket prices: whether the travel is during the holidays, the number of free seats on the plane, etc.
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How does pricing optimization ensure optimal bookings for flights?
Known as airline revenue management, this is similar to dynamic pricing. Machine learning algorithms look for ways to maximize sales revenue in the longer term to ensure all flights are optimally booked. These include historical data analytics such as past bookings, flight distance, willingness to pay, etc.
Register NowFlight delays are dependent on a huge number of factors, including weather conditions and what’s happening in other airports, predictive analytics and technology can be applied to analyze massive real-time data to predict flight delays, update departure time, and re-book customers’ flights on time.
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How can flight routes be optimized for better efficiency?
It is done through machine learning-enabled systems that can find optimal flight routes, save money through lower operational costs, and result in higher customer retention. For this use case, various route characteristics, such as flight efficiency, air navigation charges, fuel consumption, and expected congestion level, can be analyzed.
Register NowAnalyzing specific customers’ flight and purchase patterns and coupling them with historical data, algorithms are able to identify passengers with suspicious credit card transactions and eliminate fraudulent cases, saving airline and travel companies millions of dollars every year.
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How can ICEBERG help in avoiding travel disruptions?
Amadeus, one of the leading global distribution systems (GDS), has introduced a Schedule Recovery system to help airlines mitigate the risks of travel disruption and flight delays.
Register NowThe labor costs of the crew members and flight attendants of major U.S. aircraft have grown (often exceeding $1.3 billion a year) and are the second-largest item (next to fuel cost) of the total operating cost of major airlines. Big data analysis can find the best way to schedule an airline’s crew to maximize their time and increase employee retention.
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